Terms & Conditions

1. Introduction

By accessing or using this website, you agree to be bound by these Terms and Conditions and our Privacy Policy. These terms apply to all visitors, users, and customers. We reserve the right to update these terms at any time without notice.

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2. Australian Consumer Law (ACL)

Our goods and services come with guarantees that cannot be excluded under the Australian Consumer Law.

• You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage.

• You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.

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3. Pricing and Payments

• All prices are quoted in Australian Dollars (AUD) and are inclusive of GST (Goods and Services Tax) unless otherwise stated.

• We reserve the right to change prices at any time.

• In the event of a pricing error, we reserve the right to cancel any orders placed at the incorrect price and provide a full refund.

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4. Orders and Shipping

• An order is only accepted once payment is processed and you receive a shipping confirmation.

• Delivery timeframes are estimates only. We are not liable for delays caused by third-party couriers or factors beyond our reasonable control.

• Risk of loss and title for the products pass to you upon delivery to the carrier.

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5. Returns and Refunds

• Change of Mind: We are not legally required to provide a refund or replacement if you simply change your mind, though we may offer a store credit or exchange at our discretion.

• Faulty Items: If a product is faulty, please contact us immediately. We will handle all returns in accordance with your rights under the ACL.

• Return Shipping: For change-of-mind returns, shipping costs are the responsibility of the customer. For confirmed faulty items, we will cover the cost of return shipping.

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6. Intellectual Property

All content on this website—including text, graphics, logos, and images—is our property or the property of our licensors and is protected by Australian and international copyright laws. You may not reproduce or use any content without express written permission.

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7. Limitation of Liability

To the maximum extent permitted by law, we are not liable for any indirect, incidental, or consequential damages (including loss of data or profit) arising out of the use of our products or website. Our total liability shall not exceed the amount paid by you for the specific product in question.

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8. User Conduct

You agree not to use the website for any unlawful purpose, to transmit viruses, or to attempt to gain unauthorized access to our systems. We reserve the right to terminate your access if we believe you have breached these terms.

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9. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the State or Territory in which our business is registered in Australia. You submit to the non-exclusive jurisdiction of the courts of that State.